Scenario-based Learning Design

Audience

New Trainers who work for a financial services company.

Roles

• Instructional Design

• eLearning Development

• Script / Storyboard

• Visual Design

• Animation

• Text-to-speech audio Production

Tools

• Articulate storyline

• Articulate 360 icons and illustrations

Overview

When new trainers join the training and development team on secondments, they have good operational subject knowledge but little to no experience on training or eLearning design. Throughout their secondment, they will meet a variety of new starters who they'll need to train to be equipped for the operational workings of the organisation. They will also be designing training and eLearning as part of their new role. The aim is for secondees to be able recognise and use the principles of good eLearning design when considering training for new starters.

Process

Action Mapping: Engagement and Learning was the main focus. The aim was to both demonstrate and teach good principles of eLearning design. I used Merril’s instructional design principles to create a problem centred approach to learning (Problem, Activation, Demonstration, Application, Integration). Robert Gagne’s 9 events of instructional design were used to teach principles of good eLearning design. For each of Gagne's principles, I created a problem centred approach to help learners understand the principles of good eLearning design.

Storyboard/Script
As part of the storyboard/script, it was important to keep the company’s branding in mind. I used branding colours to emulate the look and feel of the organisation.
The script was problem centered, activating their prior knowledge and personal thoughts with casual conversational language to help the audience relate to the course and feel immersed from the start.
To make the course accessible, I used high contrast designs, images, animations, button and ensured the course was audio and close-caption enabled.

Prototype
The prototype included visual mockups of scenario UI, the animated scenes of the training experience, and the narration and sound design. The idea was to immerse the learner through an intro, with scenario prompts before each question. I included familiar system sounds to set the scene and aural feedback to round out the experience.

​​Development
In Articulate Storyline, I pieced together the visual and audio assets, built interactions and tested the project to bring the final product together.

Experience